Maybe try another PC...
Usings a Win7 pc, I had the same issue of it hanging even on the recommended lower version firmwares. I could not figure it out for crap. I decided to try my old laptop that I just installed a fresh copy of Win7 (and updates) with no other programs etc... Lo and behold it did not hang and worked.
Don't know if this is the case of others but I suspect something on my pc is causing some sort of conflict or device driver issue... Just thought I would share my experience.
R. wrote:I seem to be having the same problem with my Platinum. I upgraded the FW from .100 to .300. The software recognizes the drone, and the menu displays green indicating my FW is compatible, but after that the install indicator just hangs. I noticed a menu at the top saying NFZ software being downloaded, but beyond that nothing changes. I disconnected the drone a number of times, rebooted the computer etc, but nothing changes. A few times I did get a few weird error messages from windows, which asked me if I wanted to continue? I'm using Windows 7. As I understand the info, it is not necessary to install an internal SD Card unless I'm downgrading the FW to a much earlier version. I was able to install the newer FW via the NLD application with no problems. The flight controller page has all the check boxes greyed out except the altitude box, which shouldn't be available. ? Thanks for any help.